Bdbazar com Privacy Policy — Complete details on how your personal data is collected, used, and protected

Bdbazar com takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, where it is stored, and how you can maintain control over it.

In this policy, "personal data" refers to any information that can be used to identify you, directly or indirectly — such as your name, phone number, date of birth, national ID number, or bank account details.

Bdbazar com collects several categories of data. A detailed breakdown is provided below:

Identifying Information (collected at registration):

• Full Name & Date of Birth
• Mobile Number & Email Address (if provided)
• Copy of NID or passport for KYC verification.
• Current Address (required for withdrawal verification where applicable)

Financial Information:

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction History & Amounts
• Records of Deposits & Withdrawals

Technical Data:

• IP Address & Device Information
• Browser Type & Operating System
• Platform Usage Patterns & Log Data

Bdbazar com collects data through several methods. The flow of information is illustrated below:

• Direct Input: Information you provide directly during registration, KYC forms, and payment.
• Automatically Collected: Logs, cookies, and device information collected during your use of the site or app.
• Payment Verification: Minimum required information at the time of transaction confirmation via bKash/Nagad.
• Customer Service: Information provided when contacting us via live chat or email.

Bdbazar com uses your data only for specific, legitimate purposes. The following outlines how your data is used:

• To create your account and verify your identity.
• To process deposits and withdrawals.
• To carry out the checks necessary for preventing fraud and money laundering.
• To troubleshoot technical issues and improve the platform.
• To deliver relevant promotions and offers to you (you may opt out at any time).
• To meet legal obligations and respond to regulatory inquiries.

Bdbazar com does not generally share your personal information with anyone. However, limited information may be shared in the following specific circumstances:

• Payment Processors: Minimum necessary information shared with bKash, Nagad, or your bank solely to process transactions.
• Law Enforcement: To government authorities when required by court order or legal obligation.
• KYC Verification Provider: With authorised verification agencies solely for identity confirmation (limited to what is strictly necessary).
• Cybersecurity Auditor: Contracted specialists who conduct platform security assessments (under strict confidentiality agreements).

All third parties with whom data is shared are contractually obligated to uphold privacy standards equivalent to those of bdbazar com.

The bdbazar com website and app use cookies and similar technologies to enhance your browsing experience.

You can disable non-essential cookies through your browser settings. Please note that some features may not function properly as a result.

Bdbazar com does not retain data longer than necessary. General guidelines are as follows:

• Account Information: For the duration your account is active, plus 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (in compliance with financial regulations).
• KYC Documents: 5 years after account closure.
• Live Chat Records: 90 days.
• Log Files: 30–90 days (for security review purposes).

At bdbazar com, you have several important rights regarding your personal data:

Bdbazar com strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.

If a parent or guardian discovers that their minor child has created an account on bdbazar com, please contact us immediately. We will close the account and delete all associated data.

Age verification is carried out at the point of registration, and age is further confirmed during the KYC process. Additional checks are performed in cases where there is any doubt.

Bdbazar com may update this Privacy Policy from time to time. For significant changes, registered users will be notified in advance via SMS or email.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree to the new policy, you may submit a request to close your account.